To view how to file a claim, please select the type of claim you would like to submit below.

File a Claim

Health Insurance Claims

Most of the time, your medical service provider will submit the claim on your behalf. However, for those times you actually need to make a claim, you may do so using any of the following methods:


Scan your receipts (with diagnosis codes) and email them to Colonial Medical noting your name and certificate number.


Send a copy of your receipts (with diagnosis codes) noting your name and certificate number to Colonial Medical at P.O. Box HM 1559, Hamilton HM FX. Please be sure to include a contact number in case we have any questions.

Don't forget, you can view your claims history on the Medical Web Portal. If you haven't signed up yet, please contact us.